Performance Consulting

What is Performance Consulting?
JBL&A Performance Consulting deals with the pain an organization feels when it isn't performing well.

What are some of the symptoms? Lost sales, high attrition, customer complaints, employee dissatisfaction and distrust, breakdowns in communication and working relationships, products late to market, poor decision-making, or litigation.

Only a systematic assessment will reveal the sources of the problem. Interventions are then recommended, selected and tailored to fit your organization's needs, circumstances and priorities. While 'training' is often the requested solution, just as often it is the more expensive, less effective, and even inappropriate choice. Other, more cost-effective interventions can have the desired effect. We often combine Performance Consulting with Coaching as needed to increase the impact and velocity of change and results.

JBL&A Performance Consulting, along with your commitment and follow through, will assist you to:

• Identify the current alignment of your organization’s vision, strategies and business needs.
• Develop collaborative working relationships with key managers and other relevant partners.
• Identify desired performance of worker, team/work group, and business processes tightly connected to the business results required for your organization to thrive.
• Determine conditions in your work environment that must change for targeted performances to be well supported and maintained.
• Determine and recommend the interventions required to achieve high performance and enable you with informed choices about what cost-effective interventions to implement.
• Measure and evaluate your progress and the success of
  the program.

Benefits you and your organization derive from JBL&A Performance Consulting:

• Clarity about where performance gaps are, their cost to your organization, and their causes.
• Understanding the logic behind the recommendations and the probable consequences and costs of inaction and incomplete implementation.
• Collaborative, trustworthy relationships with key stakeholders and sponsors to ease the challenges of buy-in and implementation.
• Customized interventions, project managed and evaluated regularly
  to assure quality.
• Measured and evaluated results in performance change and organizational impact throughout duration of process.

JBL&A will design, develop and implement interventions to fit your problem situation, including:

• Performance improvement interventions.
• Change management and supporting communications
  strategy and plan.
• Succession planning and talent management.
• Critical thinking skills development.
• Meeting management skills and practices that impact top and
  bottom lines.